Common Travel Questions

It is fun and exciting to travel, and the more you know and are prepared, the more likely you will have a wonderful and positive experience. Below is a list of the most common travel questions that we are asked during the process. Have a question you don’t see below? Send us a quick email and we’ll get back with you as soon as we can!

What do I need to know about passports, visas and each countries’ requirements, etc.?

IMPORTANT! CHECK PASSPORT EXPIRATION DATES:

Check on the passport requirements for the specific country in which you will be traveling.  Many countries require that a passport be valid for more than 6 months AFTER your return date. You will be denied boarding if your passport expiration date is less than 6 months after your return date! Be sure to check and renew if needed!

FOR QUESTIONS REGARDING PASSPORTS, VISAS, COUNTRY ENTRANCE REQUIREMENTS, REQUIRED VACCINATIONS, ETC, GO TO: www.travel.state.gov

HERE IS IMPORTANT PASSPORT CONTACT INFORMATION:
The National Passport Information Center is available to answer your passport questions.
Please note: If you’re outside the United States, please contact the nearest U.S. Embassy or Consulate.

Passport Inquiries Phone: 1-877-487-2778/ 1-888-874-7793 (TDD/TTY)

Customer service representatives are available (except Federal Holidays):
Monday- Friday: 8:00 am to 10:00 pm Eastern Time
Saturday: 10:00 am to 3:00 pm Eastern Time

Automated passport information is available 24 hours a day, 7 days a week.
Email: NPIC@state.gov. Most email inquiries are answered within 24 hours.
Please call for the status of your passport. We cannot email that information.
Do not email for travel emergencies. Contact us by phone only.

Life or Death Emergencies
If you have a life or death travel emergency outside of normal business hours, please call (202) 647-4000. You may want to register with the Embassy which you can go at https://step.state.gov/step/ in the Smart Traveler Enrollment Program.

What is the difference between a Passport Card and a Passport Book?

A valid driver’s license is required for domestic travel within the United States.

Passports must be booked in one’s FULL LEGAL NAME as it appears on their documentation of citizenship (Driver’s License or Passport) – No nicknames, incorrect spellings, different surnames, etc. will be accepted. For anyone traveling internationally, a valid passport is required and must be valid for 6 months after your trip end date, unless you are taking certain “closed loop” cruises from a US port. Even if the cruise line does not require a passport for this cruise, Destination Fun Travel recommends that ALL passengers travel with a Passport BOOK. If one would have a travel emergency and need to fly home from outside the US, they will be denied boarding without a passport BOOK.

IMPORTANT: A passport BOOK is required for all international flights. A passport book applies for international travel by air, sea, or land. A passport CARD cannot be used for flying.

A passport card is only acceptable for: Entering the United States at land border crossings and sea ports-of-entry from Canada, Mexico and the Caribbean.
https://travel.state.gov/content/passports/en/passports/information/card.html

Are there any vaccines that are required for my specific destination?

IMPORTANT: Some countries may require certain vaccinations for entrance. Because Destination Fun Travel does not know your travel history as well as vaccination history, be sure to refer to the CDC website regarding any required vaccinations, etc. Destination Fun Travel will not be responsible if clients are denied boarding or denied entry into the country. The CDC website link is http://wwwnc.cdc.gov/travel/destinations/list.

What size of liquids can I carry on a plane and what are the TSA rules?

TSA 3-1-1 LIQUIDS RULE & DUTY FREE PURCHASES:
You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams and pastes through the checkpoint. These are limited to 3.4 ounces (100 milliliters) or less per item. This is also known as the 3-1-1 liquids rule. If you purchased duty free liquids that are larger than 3 oz. and you have a connecting flight, you must put the liquids in your checked luggage after immigration before checking your luggage to its final destination. You will need to go through TSA again after customs/immigration. Here is a link for important TSA Travel Tips:
https://www.tsa.gov/travel/travel-tips

How early should I arrive at the airport for my flight?

According to the TSA travel tips, you are encouraged to arrive at the airport two hours prior to flight departure for domestic travel and three hours for international travel. This allows time for parking and shuttle transportation, airline check-in, obtaining a boarding pass, and going through the security screening process, which includes screening of your carry-on baggage. You are encouraged to contact your airline as times may vary depending on the airport and date of travel.

What do I need to do prior to my flight?

As flight schedules/time can change, it is important to confirm your flights with the airline 24 hours prior to departure to be sure you have the most updated flight schedule. Many airlines allow for on-line check in 24 hours prior to departure. Many airlines also now charge for checked luggage. By checking in “on-line” you can print your boarding pass and have your seat assignment confirmed. Also, some airlines may discount their luggage fees if paid on-line verses at the airport. Some hotels might also offer on-line check in to make your travel process go even smoother!

GENERAL FLIGHT INFORMATION:
Sometimes clients may purchase their own flights.  If you do, be sure to get pre-assigned seats on the plane as soon as your flights are booked.  If there are schedule changes, you will also want to confirm that you have pre-assigned seats.  If you do not have complimentary pre-assigned seats, some airlines offer premium seats that you can purchase.  The airlines leave a certain percentage of the plane to assign at the time of airport check in, so be sure to arrive even extra early to get those.  Flights do oversell, so it is important to get pre-assigned seats.

If you are traveling and a flight is canceled or delayed, you need to contact the 24/7 help desk for your wholesaler that we provided in your travel documents.  You will need to let them know of your new flight arrival time and information so they can let the transfer company and hotel know of your new arrival time.

Also, once you arrive at the airport, you will need to work directly through the airline for any changes, cancellations, etc.  In case there is a line, you may also want to call the airline too while you are in line.  If the airline does not have a good alternative flight, be sure to ask the airline if they can reroute you even through another carrier.  Sometimes, an airline may work with another carrier and that may be a possibility.

What if I want to change my flights or resort or hotel reservation?

Once a trip is made, changes can be very expensive. It is BEST to book your trip exactly as you will travel. The airlines often charge $250 – $300/person in addition to any fare difference to make changes, plus there are usually hotel penalties as well. Flight prices usually become very expensive the closer to travel. Oftentimes when changes are made, it subjects the package price to the current sale rates and availability. Packages are great and can save money, however, changes to them are expensive, especially at the last minute. To save money, try to book your trip exactly as you will travel.

Do I need travel insurance? What does it cover?

Insurance plans vary, but if you are purchasing a nice vacation, Destination Fun Travel recommends that you also purchase the travel insurance.  Unforeseen things can always happen, and it usually is not a very expensive addition to a trip. It might just come in very handy when you least expect it but when you really need it! Travel insurance can vary between companies, so be sure to understand your travel insurance policy. If you run into snags while traveling, get documentation from wherever possible, such as proof of airline delay reason, meal receipts, etc. You will might need these when filing claims, so keep everything! And, contact the insurance company right away should you have questions about coverage or need to start a claim.

What do I do to request a specific room or location?

Destination Fun Travel will note your booking of any special needs and requests and those will be sent with the reservation to the hotel.  It is the client’s responsibility to also follow up regarding those upon check in with the concierge at the hotel.  Not all hotels will be able to accommodate all requests.  Specific requests such as location of a room, adjoining rooms, etc. are just “requests” and cannot be guaranteed.  These are based on availability, and in most cases the hotel will try to accommodate your request to the best of their ability.

Will there be entrance and exit fees to pay at the airport while traveling?

Be aware that many cities/countries charge fees while traveling in their country.  While many vacation packages do include these fees with vacation packages, occasionally you might be required to pay these fees while traveling.  If you come across a situation where exit/entrance fees are required and are not part of your vacation package, this is a customary fee that you would be required to pay.

What time can I check in to my hotel room?

Most hotels offer a check in time of 3 or 4 PM.  In case you arrive prior to your room being ready, be sure to have easy access to your swim suits or anything else that you may need once you arrive at the property.  If your return flight is later in the day, you can request a late check out from the property.  Some properties will allow you to check out later and/or some offer a late check out for a fee.  Prior to the check-out day, be sure to inquire if a late check out is an option, and if there is a fee associated with it.  A late check out is not a guarantee but may be an option for you.

Is it okay to drink the water and what do I need to know about food & water safety?

It is recommended to only drink bottled water and brush your teeth with bottled water when traveling abroad. Oftentimes when traveling, clients eat and drink differently than what they are used to at home. Be sure to pack some Imodium in case you need it. Here is a very useful website with great travel food and water safety tips: https://wwwnc.cdc.gov/travel/page/food-water-safety

What are the drinking laws for alcohol in the country?

Be sure you abide by the laws of the country for drinking alcohol in which you are traveling.  For example, the legal drinking age for alcohol in most countries outside of the US is 18 and inside the US is 21.  Be sure to abide by these country laws as they are strictly enforced.

Can I use a credit card or debit card while traveling?

Travel with a TRADITIONAL credit card and preferably a Mastercard or VISA. There are many hotels and car rental companies that do not accept debit cards or even debit/credit cards. To avoid problems, it is important to ALWAYS TRAVEL with a CREDIT CARD that is not a credit/debit card. Also, many foreign countries only accept Mastercard and VISA.

Many credit card companies charge foreign transaction fees. Be sure to check with your credit card company to find out if they do charge these additional fees. You might also want to find a credit card that does not charge those fees to use when traveling internationally.

It is also advisable to notify your credit card company that you will be traveling, where you will be traveling and when you will be gone. That way they know to expect charges from you that are legitimate from a different destination.

Should I place my credit card on file with the cruise line when cruising?

Yes. Cruise ships must abide by the laws of the countries in which they are ported or cruising. There may be additional taxes/fees or VAT taxes that may be due while sailing, depending on the location of the ship when ported or cruising. To have a credit card on file will allow you conveniently pay those additional fees while cruising, plus you can easily add items such as excursions as well! Be sure to read your cruise line’s website for “Tips while Cruising,” as they offer great suggestions to get the most from your cruise.

Do I need to exchange US dollars for other currency?

Many areas in Mexico and the Caribbean do accept the US Dollar. However, many other counties do require that you to exchange currency. Be sure to check with the country in which you are visiting to see if they require you to exchange money before you go or when you are traveling.

Bring small denominations for tipping, meals and shopping. Start saving your one and five dollar bills or visit the bank prior to your trip. This will ensure you will have lots of small dollars to tip your drivers, bellman, concierge desk, skycap, etc.

Will anyone try to sell me times share or haggle when traveling?

When leaving the United States especially, be aware of “hagglers.” These people might try to “lure” you in by offering free drinks, spa services, etc…only to try to sell you their version of a “time share” or other items. This can happen at the airport, along shopping/tourist areas, and even at the nicest hotels. Be aware of this, so you know what you might be getting into!

Are there additional fees that hotels may charge?

One way hotels keep their room costs low is to charge guests for items they use during their say and some hotels just charge all guest “daily access fees.” For example, some hotels charge a per day fee to use the work out facility, internet, pool, phone, etc. While you check in, ask the front desk if there are any services at the hotel that are not included in the price of the room. Often times you can view the hotels website prior to your travels to see what is included and what is considered available. “Available” often times means it is available at a fee, so be sure you know exactly what you are looking for. That way there will not be any surprises on your bill when you go to check out! 

How do I plan for weather & pack for air travel?

Carry extra clothes in your carry-on bag and pack your suitcases together.  In case your luggage may be delayed in arriving at your destination, pack what you might want right away.  For example, if you are traveling to the beach, put your swimsuit, cover-up and sunglasses in your carry-on.  Therefore, if your luggage is delayed, you will still be enjoying your stay from the get go!

If traveling with another person, pack some of each person’s clothes into each suitcase.  That way, if one suitcase is delayed by the airlines, you both have clothes to get out and have a great time!

Put your name and address INSIDE your suitcase as well, just in case your name tag on your luggage gets lost.

Google the weather for your destination, so you will have a better idea of what to pack to make your travels more pleasant.  If specific weather forecasts are not available, you can see averages for the month plus rainfall averages, etc. Choose clothes that can be layered, so you can add or take items off to be more comfortable.  Choosing clothes items that do not wrinkle can make traveling more enjoyable.

How much medicine to I need to pack?

Make a master packing list, and make many copies of it. Keep it in a convenient place to add/subtract items you will need for each specific vacation.  Thus, when it’s time to begin the actual packing process, you are more likely to bring exactly what you need and enjoy your trip even that much more!

Be sure to include all medications. Pack medicine in your carry-on luggage and keep it with you, so if your checked luggage is delayed, you will still have your medicine with you. Also, pack a few days of extra medication than anticipated, just in case you have a flight delay so you will be covered just in case! If you have specific questions about flying with medical equipment or medicine, please call your airline carrier or visit their website for more details.

Should I copy anything before I travel?

Make COPIES of important information to take with you and leave a copy at home.  In case you might lose your passport, wallet, or travel documents, make a copy.  I recommend putting a copy of each traveler’s passport number & travel documents in each suitcase.  Thus, if you would lose your passport or travel documents, you would have your information needed to get it replaced while traveling.  Also, leave a copy of your passport number & travel documents at home in a safe place.  Also, make a copy of both sides of your credit cards, driver’s license, etc.  Thus, if you lose your wallet, you can call someone to get to those important documents.  You will have the phone numbers to call each credit card company as well as your numbers to get things cancelled ASAP.

I will be traveling with a child under the age of 18. Is there anything that I need to know or have signed?

If anyone under the age of 18 is traveling internationally without both sets of parents, it is recommended to have a notarized Minor Consent Form completed and signed.  This can be found on www.destinationfuntravel.com under FORMS.  Oftentimes, this form is not needed, however, it is a good idea to have it completed just in case!

Can I use my cell phone while on vacation?

There many communication options available to you while traveling.  The first option is using your cell phone.  I would recommend calling your cell phone carrier to see if service is available through your carrier at your destination.  Some carriers have to add international service to your plan which allows the cell phone to work abroad.  Then be sure you ask your carrier about all of costs of using a cell phone at your destination.  (For example, if you have internet data service on your cell phone, you could incur high usage costs just for having your phone power on.)  Your second option is call directly from the hotel.  This can be a very expensive option and be sure to check with the hotel regarding all of their phone fees + long distance charges.  Lastly, the internet is also an option for communication while traveling.  Some hotels charge a per day fee to use the internet, some offer a lounge with free wi-fi, and a few even offer wi-fi in your room with either a fee or complimentary.  Check with your hotel website to see what internet services are available at your destination.  This could be a very economical way of communicating while traveling!

Why use a Destination Fun Travel travel agent?

Be sure to always book your vacation packages through a travel agent!  The best way to work with a travel agent is to be open about your travel budget, flexible with travel dates to get the very best prices & flights, book early, and be ready to jump on great deals!  As prices & availability can vary tremendously, there might be a very narrow window of opportunity to get the very best prices/flights/specials etc.  Be ready to move quickly…what you want might not be there later!  Typically, prices only go up the longer you wait.  Remember, it’s FREE to use a Destination Fun Travel travel agent.  We get paid from the hotels themselves!  Sit back and dream of that perfect vacation, and let us do the work for you!

I’m on my first Sandals/Beaches vacation, what should I know? What is an SSG number?

f you are going to a Sandals or Beaches Resort, be sure to sign up for an SSG account (Sandals Return Guest loyalty program), if you do not have one! You can get an SSG account after you have stayed at a Sandals or Beaches Resort! The SSG will accumulate points that convert to additional savings that you can apply towards future bookings! If you sign up within 60 days of travel, you can also get points from your last trip too! Travel agents are not able to set SSG accounts up for clients, so be sure to sign up while on property or call 800-327-1991 ext. 4197, or you can go online to https://sandalsselect.com/.

Please call and send Destination Fun Travel your SSG number once you have that, so we can always be able to apply that towards future bookings! Don’t miss these savings! Also, when you are at the resort, the Loyalty Department is now offering additional savings, if you book while on property! These can add up quickly, so if you want to book while you are there, do so! If Destination Fun Travel has your original booking, you can super easily transfer it to us! You will just take a photo of your booking or scan it when you get home and e-mail a copy to us! We want to be sure to let you know so you can take advantage of the additional savings!

We want to thank each of you who has booked through Destination Fun Travel or referred us to friends & family! If you know someone thinking of planning a fun destination get-away, thank you in advance for passing our information along! We love to find GREAT deals and help others take advantage of the fabulous traveling specials available RIGHT NOW! We look forward to hearing from you!